FAQ
Q. I always thought Reverse Osmosis was too expensive for home use. Isn’t it?
A. Reverse Osmosis used to be used only in large industrial or commercial applications, but the latest technology means that the cost has dramatically reduced. RO is now suitable – and available – for use in the home and the office.
Q. My water company tells me the water they provide is safe. Is that true?
A. Water companies manage and treat water to standards set by governing bodies. They are obliged to provide you with water that won’t make you ill. This doesn’t mean that the water you drink is free from chemicals, bacteria or viruses, all of which may have long term implications for human health. These occur, in greater or lesser quantities, in all tap water. Reverse Osmosis is a process that removes practically all these potentially harmful contaminants.
http://www.freedrinkingwater.com/water-purification-need.htm
Q. Where will the unit go – I don’t have much space in my kitchen?
A. The Denali unit for home use has a very small footprint. It will fit underneath a normal kitchen sink with ease.
Q. Is it better to drink water treated by Reverse Osmosis than mineral water?
A. Most experts agree that it is. Water treated by Reverse Osmosis is much purer than bottled mineral water.
Q. I thought the minerals in water were important to my health. Doesn’t Reverse Osmosis remove them?
Minerals found in most drinking water are not readily absorbed by the body and some experts believe them to have potential health risks. A healthy varied diet is most important in the absorption of organic minerals and this can be supplemented by using Pure Eau’s ionic minerals which are 26 times more concentrated than any other liquid trace mineral on the market.
For more information on ionic minerals visit www.concentrace.co.uk
Q. How much does it cost to run a unit?
A. For an average household, the cost of the unit works out to around 80 pence per week. That’s far less than the cost of even one large bottle of mineral water.
Q. Will I have to call a service engineer when the filters need changing?
A. No. Replacement filters can be purchased online and you can change them yourself. The process is very simple and the filters only need changing once a year.
Q. What does RO treated water taste like?
A. It doesn’t have any taste at all. That means that when you make drinks such as coffee, tea or cordial, you will taste the true flavour of the drink rather than the water.
Q. I’m not good at DIY – should I call in a plumber to install the unit?
A. Almost anyone can install a Denali unit for domestic use. Our instructions are laid out very clearly and accompanied by diagrams. If you have a marble, granite, natural stone or composite work surface we recommend you call in a professional kitchen fitter to drill the required holes. Otherwise, you can complete the installation entirely on your own.
Q. The water pressure in my house is very low. Will the unit still work?
A. For homes with water pressure below 1.5 bar we recommend a Denali unit with an integral pump. The pump is built into the unit and simply means that the height of the unit is extended – the footprint remains the same. The pump is quiet and efficient, and the guarantee from Pure Eau covers replacement or parts.
If you have any more questions about the water purification systems available from Pure Eau, please feel free to contact us
Q. What does the Reverse Osmosis process remove from the water?
A. Reverse osmosis units remove 95% of most inorganic chemicals (such as salts, metals, minerals), most micro-organisms including cryptosporidium, giardia and other bacteria, and most inorganic contaminants. RO successfully filters water containing dissolved minerals and metals such as aluminum, arsenic, barium, cadmium, chloride, chromium, copper, fluoride, magnesium, iron, lead, manganese, mercury, nitrate, selenium, silver, sulfate, and zinc. RO is also effective with asbestos, chemicals including oestrogens, particulates, total dissolved solids, turbidity, and radium.
